What we do

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Design and Inspire

  • Through our innovative in-house design teams and with our buying expertise we remain at the forefront of home furnishing trends with each of our brands offering a distinct curated range.
  • We inspire consumers to consider a purchase through memorable advertising, inspirational web content and more recently through the use of technology to visualise our sofas in their homes.

Retail

  • The combination of our well invested websites, national showroom networks and call centres which are staffed by well trained and highly motivated sales teams provide a market leading omni-channel experience to our customers.
  • Collectively across all our brands we have styles and price points that appeal to the majority of the market and we make our products more affordable through offering interest free credit.

Manufacture

  • We are one of the largest manufacturers of upholstered furniture in the UK. Our three finished goods and two sub-component factories each benefit from a highly skilled workforce who collectively produce around a quarter of all the furniture we sell.

Deliver

  • Through our own network of customer delivery centres and our own delivery fleet we carefully deliver our products to customers’ homes and provide a comprehensive installation service.

Service

  • Aftercare is provided by highly skilled teams with the majority of after sales issues being addressed in customers’ homes by our own colleagues.