Chief Executive Officer
Ian Filby joined DFS in September 2010 and has 35 years of retail experience, primarily at Alliance Boots, where his most recent roles were Retail Brand Development Director and Trading Director.
Until January 2010, Ian was also Interim Chief Executive Officer of Nectar, the UK’s leading coalition loyalty programme. He is also currently non-executive Chairman of Shoe Zone plc and is a member of the British Retail Consortium Board, and Chairman of the British Retail Consortium Policy Board. Ian has an MA (Hons) in Chemistry from Cambridge University.
Ian will step down from his position as DFS CEO on 1 November 2018.
CEO Designate and Chief Operating Officer
Tim Stacey was recently appointed the Group's CEO Designate. As Chief Operating Officer he previously held responsibility for our Retail, Supply Chain, IT, Property and Business Development activities.
Tim has been with DFS since 2011. He has been responsible for leading the omnichannel transformation of the business, developing the leadership capability across the retail organisation, and leading the strategy and implementation of the property and supply chain transformation. He also led the successful acquisitions, integration and development
of Sofa Workshop and dwell.
Prior to DFS, Tim spent 12 years at Alliance Boots, where he was Multi-Channel Director responsible for Boots.com. Tim is a qualified accountant having trained with KPMG.
Tim will be appointed CEO of DFS on 1 November 2018.
Chief Financial Officer
Nicola Bancroft has executive responsibility for our Finance, Financial Services and Risk Management teams. She has 30 years of experience in the retail sector.
Nicola joined DFS in January 2013 from Alliance Boots where she held a series of senior finance roles, latterly Commercial Finance Director and Retail & Transformation Finance Director.
Nicola has a BA (Hons.) in Accounting and Finance and is a fellow of the Chartered Institute of Management Accountants.
Chief People and Transformation Officer
Scott leads our people and business transformation agendas, including employee development, business change and creation of a leading employee experience.
Prior to joining DFS, Scott held director level roles at a range of leading consumer organisations, including Vodafone, Game Group, Calvin Klein Brands and Somerfield. In addition to his People and Transformation responsibilities, Scott also Chairs our Conduct and Compliance and Health and Safety Committees.
Scott is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD).
Group Technology Director
Russell Harte has executive responsibility for the Group's technology activities. He led the re-platform of the DFS on-line channels and the digitisation of services in the organisation to drive a more modern and customer centric technology environment.
Prior to DFS, Russell held a number of IT roles within IBM and spent 8 years working for Alliance Boots where his most recent role was Head of Multichannel Development.
Russell has a BEng (Hons) in Electronic and Electrical Engineering.
Group Supply Chain Director
Alex Salden has responsibility for the Group's supply chain operations and development. As Group Supply Chain Director, he recently led the significant change programme across the DFS supply chain to open a new network of Customer Delivery Centres.
Alex has over 25 years experience working in retail supply chain and logistics both within UK and Internationally.
Alex holds an MBA and a BA(Hons) Business Studies and is also a member (MCIT) of The Chartered Institute of Logistics and Transport.
Chief Development Officer
Mike leads the Group's property activities, long-term strategic development programme and also investor relations. As part of his role he is also chair of Sofa Workshop and Dwell.
Prior to joining DFS, Mike previously spent 13 years in corporate finance roles at leading investment banks including Citi and also UBS, where he gained experience advising a wide range of customer focused companies.
Mike has a MA (Hons) in Economics and Management from Cambridge University and a CIMA Certificate in Business Accounting.
Chief Retail Officer
Nick Smith has responsibility for our UK DFS Store and Online channels, and also our International businesses.
Prior to joining DFS, Nick was at Dixons Carphone undertaking a number of senior leadership roles within Dixons, Currys and PC World latterly as the Retail Director.
With over 30 years of retail leadership experience, Nick will be focused on our omnichannel strategy. He all holds executive responsibility for all retail operations and customer service.
Chief Commercial and Marketing Officer
Toni is responsible for our customer proposition, including responsibility for marketing, insight, buying, manufacturing and merchandising.
Prior to joining DFS, Toni was at Whitbread plc where she was Global Brand and Digital Director for Costa Coffee. In addition to her broad marketing expertise, Toni also has extensive experience of category management, retail operations and innovation gained through senior roles at Jordans Ryvita, Gillette, P&G, Britvic and Sainsbury.
Toni has a degree in Retail Marketing from Manchester Metropolitan University and Diplomas in Digital Marketing from the Charted Institute of Marketing and in Business Administration and Management from the University of Nottingham.