At DFS, we are committed to the highest quality and safety standards for our products.
A significant proportion of DFS products are made by our own three factories located in the UK. The depth of manufacturing knowledge and experience we have gained over more than 45 years of history enables us to work very closely with our carefully selected external suppliers.
We have longstanding relationships with our suppliers, and DFS merchandising and quality teams make frequent visits to conduct compliance audits for quality and review adherence to DFS ethical trading requirements.
We also conduct extensive testing using independent safety specialists to ensure all our products fully comply with fire safety and other relevant legislation.
Quality level agreements are in place with suppliers to facilitate performance management, and customer feedback and other data is shared regularly with suppliers to promote continuous improvement.